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Seller Guide

Welcome to the Afar platform. In order to get started selling your products on Afar, there are a few steps you need to take to set up your hub and list your products. This guide will go over those steps in detail to help you get started on the Afar platform.

Setting Up Your Hub​

In order to sell your products on Afar, you first need to set up a hub. Please navigate to the Discord server you own and would like to set up your hub in, and run the /admin hub setup command. This will prompt you to go through a few steps to set up your hub. If you don't already have a link and profile, you may be asked to create those by running /link create and /profile create respectively.

You will be required to upload a file and publish it to the Afar platform. This can be published under a ROBLOX account or a group.

You will be required to provide an OpenCloud API key. This will allow Afar to automatically create developer products, for your hub, in order to allow users to complete their transactions. You can refer to the following guide for more information and a step-by-step tutorial with screenshots on Creating an OpenCloud API Key.

If at some point you make an error with setting up the ROBLOX side, but your hub is created (verify with /hub view), it is very likely that you just need to try re-integrating the ROBLOX side by running /admin integrate roblox and following the instructions.

Once completed, you will be ready to start selling your products on the Afar platform!

Migrating from a Previous Provider​

If you have used a previous provider before Afar, and would like to migrate your data to Afar, we provide tools that allow you to do so, without a data export.

We currently support the following providers for migration:

  • myPod

We are currently working on adding support for more providers at this time.

For more information on migrating, please refer to the Migrating as a Seller guide.

Listing your Products​

Once your hub is set up, you can start listing your products on the Afar platform. To list a product, simply run the /admin product create command, attached with the product file, if applicable, and follow the instructions provided by the bot. The amount of products you can list is determined by your plan, as seen on the Pricing Page.

For information as to how to shield/protect your products against leaking an unauthorized copying, please refer to the Product Protection guide.

Setting up Logs​

We highly recommend enabling logging for your hub, as it allows you to keep track of all transaction and admin actions that occur in your hub. To setup logging, simply run the /admin logs setup command and provide the type (Transaction Logs or Admin Logs) and the channel you would like those kinds of logs to be sent to. You will need to run it twice to set up both transaction and admin logs, if you would like both. Both may be directed to the same channel. The channel must be a text channel within the same server as your hub.

Setting up Support​

We also recommend setting up a support system for your customers. We provide a built-in ticketing system that allows your customers to easily create support tickets for your hub. To setup the ticketing system, simply run the /admin ticket setup command. This will generate a forum channel where all tickets will be created under. Customers can create tickets with /ticket create. You can close the ticket with /admin ticket close.

Managing your Clients​

When managing your clients' licenses, you can use the /admin license group of commands.

For deactivating a license, you can use /admin license deactivate to deactivate a client's license, which will prevent them from being able to retrieve the product and use it within their games. You must ensure that all licenses corresponding to a product are deactivated to effectively prohibit use of the product.

For transferring a license from one client to another, you can run /admin license transfer, and provide the product and the users you are transferring from and to. The owner of the license (from user) will need to accept the transfer in their DMs within a few minutes in order for the transfer to be completed. If they do not accept within a few minutes, the transfer will fail and you can try again later.

Final Notes​

Play around with the platform and get familiar with the different features and commands available to you as a seller. The more you explore, the more comfortable you will become with using Afar to sell your products.

If you have any questions or need further assistance, please don't hesitate to reach out to our support team on our Discord Server. We are always happy to help.